Account & Login
How to access Employer Threader and manage your account.
How Access Works
Employer Threader uses email-based authentication with no passwords. This means:
- No separate password to create or remember
- You sign in with your email address
- On desktop, a magic link is sent to your inbox. Click it to sign in.
- On mobile, a one-time code (OTP) is sent to your email. Enter it on the login screen.
- Your session stays active until you sign out or clear your browser data
Signing In
- Go to app.employerthreader.com
- Enter your email address
- Check your inbox for a magic link or one-time code
- Click the magic link, or enter the code on the login screen
Tip: The email comes from Threader Technologies, hello@threadertechnologies.com. Check your spam folder if it doesn't arrive within 2 minutes. Magic links expire after a short time, so use them promptly.
Common Login Issues
I didn't receive a magic link or code
- Check your spam/junk folder
- Ensure you're using the exact email address registered with your workspace
- Wait 2 minutes and request a new link or code
- Look for an email from Threader Technologies (hello@threadertechnologies.com)
- Check with your IT team if your organisation blocks external emails
Link or code says "expired" or "invalid"
- Magic links and codes expire after a short time
- Each can only be used once
- Request a fresh one and use it immediately
I can't access the app at all
- Your email must be added to a workspace by the workspace owner
- Contact your workspace owner to confirm you've been added
- If you're the owner and still can't access, contact support
Account Settings
Settings are on the home page, for the workspace owner. Tool pages have no settings gear, except The Estimator, whose gear opens its own settings. In Settings, the owner can:
- See the plan and set the AI output language, under Account
- Change the plan, card, billing address or VAT number, under Billing
- Add and remove team members, under Team, and on Pro set the logo and document colour, under Branding
Switching Workspaces
If you belong to multiple workspaces, you'll see a workspace selector in the Hub. Your projects are workspace-specific and don't transfer between workspaces.
Signing Out
To sign out, click the sign out button in the Hub settings. You can also clear your browser cookies for the domain. Sessions remain active until you sign out or your browser data is cleared. Signing out of Employer Threader doesn't sign you out of the other Threader products, or out of other devices.
Still Having Trouble?
Email support with:
- The email address you're trying to use
- Your workspace name (if you know it)
- A screenshot of any error message